Questions? We’ve Got Answers.
Booking, delivery, pricing and policies for Oklahoma agents, all in one place. Can’t find what you need? Call or text (405) 887-4108.
Office open Monday–Friday 8:30 AM–5 PM. We shoot seven days a week.
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Services & Packages
What we shoot, how it's bundled, and how pricing works.
What services do you offer?
Photography, video and 3D for every kind of listing in Oklahoma:
- Photography — Photo Tour, Luxury Photo Tour, Editorial Style, Land Photo Tour, Aerial Drone Photography, New Construction, Under Construction, Commercial, Vacation Rental, and Apartments & Multifamily. See Photo Products
- Video — Property Video, Pro Property Video, Pro Video Reel, Luxury Property Video, Magnetic Video Reels, One-Shot Walkthrough, Aerial Video and FPV Fly-Through. See Video Products
- 3D & Floor Plans — Matterport 3D, Matterport Pro, Zillow 3D Home with Interactive Floor Plan, and 2D Floor Plans. See 3D & Virtual Tours
- Add-ons — Twilight Photos, Virtual Staging, Day to Dusk, Neighborhood Amenity Photos, Same Day and Rush Delivery, and more.
Do you offer packages?
Yes. There are five Marketing Packages: Essentials, Multi-Media, Zillow Showcase, Marketing Pro and the Luxury Collection. Each one is priced about 10% below booking the same services separately, and every item is still available on its own. Compare the packages
How much will my shoot cost?
Homes are priced by finished square footage, in five size bands from under 2,000 to 10,000 square feet. Land is priced by acreage. Start an order, enter the address and square footage, and your exact price appears before you book anything.
What comes with every Photo Tour?
Every room is shot with a 5-image HDR bracket and blended for true-to-life light. You get:
- As many edited photos as the home needs, with no image limit
- Delivery the next business day by 5 PM
- MLS-sized and web-sized files with unlimited downloads
- Full permission to use the media anywhere you market the listing
- Branded and unbranded (MLS-compliant) property websites
- The Marketing Center for flyers and social posts, plus traffic analytics
Where do you work, and do you charge for travel?
We're based in Edmond and cover Oklahoma City, Tulsa, Lawton, Shawnee and the rest of Oklahoma outside the panhandle. The first 30 miles are free. Beyond that, travel is $1.25 per mile, measured from the photographer's home.
Do you photograph land and acreage?
Yes. The Land Photo Tour combines ground photos with aerial drone photos and is priced by acreage. Drone video and lot-line overlays can be added at checkout. FAA rules limit drone flights within 5 miles of an airport, so we'll let you know before booking if that affects your property.
Booking & Scheduling
How to get on the calendar, and how to change it.
How do I book a shoot?
- Click See Your Price or sign in to the Client Portal.
- Enter the property address. The system looks it up and fills in what it can.
- Confirm the square footage (and acreage for land), then pick a package or individual services.
- Choose an open time on the calendar.
- Pay to confirm. You'll get a confirmation email right away.
Prefer to talk it through? Call or text (405) 887-4108.
How soon can you come out?
Often within a couple of hours of placing the order, depending on photographer availability. The calendar in the order form shows every open slot in real time.
How long does a shoot take?
It depends on the size of the home and the services you choose. The order form shows the appointment length when you pick your time.
What do you need from me to book?
- Property address
- Finished square footage (acreage for land and drone)
- Whether the home is occupied or vacant
- How we get in: agent present, owner present, lockbox or SentriKey code, garage code, or hidden key
- Gate codes for gated communities
- Anything else the photographer should know, in the shoot notes
Can I reschedule or cancel?
Yes, right in the online scheduling system.
- Cancel at least 6 hours before your appointment and your refund is automatic.
- Reschedule at least 6 hours before with no penalty.
- Inside 6 hours, call or text us at (405) 887-4108 and we'll work it out.
How does twilight scheduling work?
Twilight is shot on location at golden hour, so we book it around that day's sunset. Marketing Pro and the Luxury Collection include a real, separate twilight visit, not a virtual edit. Twilight depends on the weather, so if the sky turns on us we'll reach out to move it. See the twilight prep checklist below.
Delivery & Turnaround
When your files arrive, and how to get them faster.
When will I get my photos?
Weekday shoots are delivered the next business day by 5 PM. Saturday and Sunday shoots come back Monday by 5 PM. You'll get an email and a text as soon as they're ready.
Can I get my photos the same day?
Yes. Same Day Delivery is $45 and gets your photos to you by 8 PM the same day. It's available on Photo Tours booked Monday through Friday before noon, and not on weekends.
What is Rush Delivery?
Rush Delivery is $25. It moves your gallery to the front of the editing queue so your photos arrive the next day by 12 PM instead of 5 PM. It's available on weekday Photo Tours.
How long do video, 3D and add-ons take?
| Service | Delivered |
|---|---|
| Video (all except Luxury) | 1–2 business days |
| Luxury Property Video | We give you a date when you book |
| Matterport 3D | Next business day by 5 PM |
| Twilight Photos | Next business day after the twilight visit |
| Virtual Staging | Next business day by 5 PM (Saturday shoots: Monday) |
| Day to Dusk (virtual twilight) | 24 hours after your photos are edited (Saturday shoots: Tuesday by 5 PM) |
What if you miss a delivery time I paid for?
If we miss a Same Day or Rush delivery you paid for, we refund that fee. We'll also tell you ahead of time if we expect a delay.
Downloading & Using Your Media
Where your files live and what you can do with them.
How do I download my files?
Your delivery email and text link straight to the Download Center, where you can:
- Download everything at once as a zip file
- Pick specific media types (photos, video, 3D)
- Copy your property website links for social media
- Grab branded or unbranded versions
Where can I find my media later?
Sign in to the Client Portal and open Listings. Everything you've ordered with us stays there.
Why can't I download my files?
Media is released once payment is received, and it stays watermarked until then. Online bookings are paid at checkout, so this usually only comes up when we scheduled a shoot for you by phone. Call or text (405) 887-4108 and we'll sort it out.
Can I use the photos anywhere?
Yes. You have full permission to use the media anywhere you're marketing the listing: the MLS, Zillow, social media, print and your own website.
Property Access & the Shoot
What happens on shoot day.
How will the photographer get in?
Whatever works for you: agent present, owner present, lockbox or SentriKey code, garage code, or a hidden key. For gated communities, add the gate code when you book.
What does the photographer do when they arrive?
They introduce themselves and go over anything specific about the home. Before shooting, they walk through to open blinds, turn on lights, turn off fans and close toilet lids. While shooting they may suggest small fixes, like moving a trash can out of frame.
Will the photographer move furniture or clean?
They'll suggest what looks best and may make small adjustments. For liability reasons, they don't move furniture, clean, or handle personal items. The prep guide below covers what to do beforehand.
What if the home isn't ready or no one is there?
If the photographer can't get in or the home isn't ready to shoot, and we have to come back, a $30 Not Ready / No Show fee applies. We'll always try to make it work first.
Does it cost more if the home is occupied?
No. Vacant and occupied homes are priced the same. We only ask so we can plan access and timing.
Payment & Billing
When do I pay?
When you book. If we schedule a shoot for you manually, payment is due before your media is released.
What payment methods do you accept?
All major credit cards, processed securely through Stripe. We can take a check in unusual situations where a card isn't possible.
Do I get a receipt?
Yes. A confirmation email with your order details and payment receipt goes out right after you book.
Do you offer discounts?
Three ways to save: our Marketing Packages run about 10% below à la carte, our Rewards programs credit you for referrals and repeat bookings, and we run occasional promotions for our email list.
Editing & Quality
What editing is included?
Every Photo Tour includes cleanup of trash cans and dumpsters, people, pets, and mirror and window reflections.
Can you do more extensive edits?
Yes. Bigger jobs like removing a car from the driveway, fixing or replacing carpet, wall correction, or changing wall or grass color are usually $25–$50 depending on the work. Add your instructions to the order.
How do you keep quality consistent?
Every photographer shoots on professional-grade equipment and hands off to our in-house editing team. Our editors all use the same techniques and software, so no matter who shoots or edits your listing, you get the same Nested look.
Do you train your photographers?
Yes. Every photographer completes our in-house training program, and we hold monthly training sessions with each one to keep sharpening technique.
Guarantees & Policies
What is your 100% Guarantee?
We want you completely happy with every shoot. If you're not, contact us at (405) 887-4108 or info@nestedtours.com:
- We re-edit first.
- If a re-edit doesn't fix it, we reshoot at no charge.
- If you're still not satisfied, you can get a refund within 30 days of the original appointment. After 30 days, refunds are issued as account credit.
If you take a refund, the media from that shoot can't be used.
What is your reshoot policy?
Every standard Photo Tour includes one free reshoot within 9 months of the original shoot. It's there for when the seasons change, a tenant moves out, or the staging gets updated.
- You must be a licensed real estate agent to use it.
- After your free reshoot, or after 9 months, reshoots are available at a discount.
- Reshoot pricing applies to all other products and services.
Referrals & Loyalty
Do you have a referral program?
Yes. Give $25, get $25. Share your code, and when someone new books with it, they save $25 and you get a $25 credit after their shoot is delivered. There's no limit. How referrals work
Do repeat clients get anything?
Every 10th delivered order earns you a $25 code, texted to you and good for 90 days. There's nothing to sign up for. How the count works
Your Client Portal & Marketing Tools
Step-by-step help for the tools that come with every order. Prefer video? Watch the portal walkthrough.
What comes with my order besides the photos?
- Property websites. A branded site for social media and email, and an unbranded, MLS-compliant version for your virtual tour field. Both include share buttons, a lead-capture form and view analytics.
- Marketing Center. Drag-and-drop flyers, social graphics, postcards and digital ads that fill in automatically with your listing details and photos.
- Property Dashboard. Update price, beds, baths and square footage, edit the description, change listing status and check your analytics.
How do I make a flyer?
- Open your listing, click View & Edit, then choose the Marketing tab.
- Pick a template. It fills in with your listing details and photos.
- Use the drag-and-drop editor to rearrange photos, edit text, and change colors and fonts.
- Save, then download for print or digital use.
How do I customize my property website?
- Open your listing and go to the Property Websites tab.
- Click Editor.
- Under Settings, change the theme, fonts, colors and SEO settings. Under Sections, edit and reorder content.
- Preview branded and unbranded, desktop and mobile, then click Save and Exit.
How do I update my profile or photo?
- Sign in and open the user menu in the upper right.
- Choose Account Settings.
- Update your name, email, phone, company or password, or click your photo to upload a new one.
- Save. Your changes show up across your account, property websites and marketing materials.
Get the Home Ready
Ten minutes of prep makes a bigger difference than any edit. Share these with your sellers before shoot day.
Photo Shoot Prep
Throughout the Home
- Declutter and depersonalize: put away family photos, personal items and extra decor
- Remove furniture that crowds a room so its size and flow read clearly
- Turn on every light, open all blinds and curtains, and turn off ceiling fans
- Turn off TVs and hide remotes and cables
Exterior
- Mow and edge the lawn, trim hedges, and clear dead leaves
- Sweep walks and the driveway
- Move all vehicles off the driveway and street in front
- Put away trash bins, hoses, tools and seasonal decorations
Kitchen
- Clear everything off counters and the island
- Take magnets, photos and papers off the fridge
- Hide soap, sponges, dish racks and pet bowls
- Move trash cans out of sight
Bedrooms
- Make beds with smooth, wrinkle-free linens
- Clear nightstands down to a lamp
- Put away clothes, shoes, laundry and toys
Bathrooms
- Clear counters, tubs and showers of personal items
- Close toilet lids and remove bath mats and wastebaskets
- Wipe mirrors and fixtures, and hang fresh, folded towels
Twilight Shoot Prep
Lights On, Inside and Out
- Turn on every interior light, lamp and accent light
- Turn on porch, landscape and pool lighting
- Replace any burnt-out bulbs; warm, soft bulbs look best
Windows
- Open every curtain, blind and shade so the glow shows through
- Remove window treatments that are dated or distracting, if you can
Curb Appeal
- Mow, prune and clear the yard, just like a daytime shoot
- Move cars, bins and anything else out of the front of the house
Ask Us Anything. We Are Happy to Help.
Call, text or email and our office will get back to you.
Photographers: we’re always looking for talent. Send your resume and portfolio to info@nestedtours.com.
